Operations & Maintenance

Thank You To Our Sponsors

Welcome Sponsor:

Annual Sponsor:

Featured Monthly Exhibitor:

Dude Solutions is a leading software-as-a-service (SaaS) provider of operations management solutions to government organizations both large and small.

Live Events

Spotlight On Operations & Maintenance

This three-and-a-half-hour program featured three relevant and pertinent sessions for those who supervise and work in operations and maintenance, including interviews with current APWA Leadership.

Sessions in this program include:

Workforce for the Workforce: Integrating a Work Order Management System with GIS for Mobile Inspections
Speakers: Shauncey Battle-Williams, Jody Tarvin-Hall

Pavement Preservation: Roads in Jeopardy!
Speaker: David Orr

Empowering Employees to Achieving Organizational Excellence
Speakers: Bret Hodne, Matt Dolan, Kevin Hensley

Did you attend the live program?

Access the recordings and revisit this content in the eLearning Portal.

Did you miss out?

You can purchase an annual registration for the Spotlight on Series or purchase the recordings in the APWA Store in September 2021.

Small Cities/Rural Communities Perspective On Operations & Maintenance

SC/RC Perspective: Maintain Performance During Unexpected Times

Public works operations and maintenance staff excel when routines and standard procedures are in place, but public works rarely has the luxury of working without unexpected disruptions. Join the discussion on challenges and opportunities for operations and maintenance staff in small cities and/or rural communities, especially when dealing with unexpected situations.

November SC/RC Sponsor:

Help staff excel with public service software from SeeClickFix that tracks resident concerns from request to action.

On Demand eLearning Opportunities

Public Works Math 101: Calculating Concrete and Asphalt

When it comes to calculating the amount of concrete to pour or asphalt to spread, you can’t afford an “Oops!” moment because you over- or under-estimated how much you needed. If—like most of us—you slept through high school geometry, and “volume” refers to how loud the TV is, and “area” describes the rug on your dining room floor, APWA can help you brush up on your math skills. With "Public Works Math 101," you’ll be calculating area and volume in no time. Even better, this in-depth instruction provides hands-on training you manage at your own pace without ever having to set foot in a classroom or spend a fortune on tuition.

The course learning aids include pre- and post-assessment tools, online presentations, reading assignments, practice exercises and a course evaluation.

CEUs: eligible for .1 CEUs upon course completion.

After completing this course, participants will be better able to:

  • Identify the terminology and formulas that are used when calculating area and volume.
  • Calculate how many cubic yards of concrete would be needed to pave a given area, such as a driveway or parking lot.
  • Calculate how many tons of asphalt would be needed to pave a given area, such as a driveway or parking lot.
  • Explain the necessity for converting cubic feet to cubic yards (concrete) and pounds to tons (asphalt).

Learn more >

Purchase From APWA Store


APWA and the National Local Technical Assistance Program Association (NLTAPA) have a formal partnership for the purpose of fostering a safe, efficient, environmentally sound transportation system. Our goal together is to improve the skills and knowledge of local transportation providers through training, technical assistance, and technology transfer.

NLTAPA is a not-for-profit organization representing and serving the 52 LTAP and TTAP Member-Centers in the United States and Puerto Rico. The LTAP/TTAP Centers comprise an established network of transportation centers throughout the country with a mission of identifying and disseminating the latest in technology and training to local transportation policy makers or transportation professionals in the field. Primary areas of LTAP/TTAP service delivery are roadway safety, infrastructure management and maintenance, worker safety, and organizational excellence.

Check out NLTAPA’s monthly event calendar >

NLTAPA has compiled some of the best resources for online learning from across the country on their website. These resources are drawn from all level of government, from Federal to Local, as well as some of the most up to date learning modules and videos from private and academic partners.

Search Resources

Vista Equipment Training

APWA has teamed up with VISTA Training, Inc. to offer valuable Instructor Kits, e-learning courses, and online videos for equipment operators with special discounts for APWA members.

Learn More

Resource Center Highlights

Members can access recordings of Click, Listen, & Learn programs, content from past conferences, and specific e-books and publications on demand 24/7 through the Resource Center. We'll feature three to four exciting programs related to the month's highlighted technical area.

Empowering Maintenance Workers to Lead Innovation from the Field
Two maintenance workers for the City of Olympia wanted to build an automated valve-turner that would save money, increase efficiency, and reduce repetitive motion injuries. The lead worker took a risk on the idea and, with management support, he managed the team's workloads and schedules and gave the workers the resources to build and test their idea. Learn how the lead worker was able to manage concerns from other employees, keep the whole team motivated, and encourage creativity and innovation.

Let the Operators Take the Lead on Everything!
The City of Des Moines internal Winter Maintenance Committee includes representatives from the snowplow operator team, giving them a platform to impact decision-making about the total winter operations program. Operators have taken the lead in developing driver training, scheduling and performing equipment calibration and maintenance, and recommending operational changes. Operators have also established on Operator Coffee Hour where they discuss new equipment and products, troubleshoot issues, and go over policies and procedures.

Operations and Maintenance Training
The City of Gainesville, Florida, is dedicated to the training and professional development of its public works operations and maintenance staff. Representatives from the City will present three modules from its highly respected operations and maintenance training program. Join them as they provide ready-to-use tools that will help you be more successful at work. You'll get tips for increasing your skills and knowledge in leadership/team building, project management, and supervision. For those who would like to learn about how to improve upon your organization's existing training program or would like to establish operations and maintenance training based upon the City of Gainesville's model, the speakers will also discuss Gainesville's Progression Through Training Program including its components and the benefits to both staff and the organization. This three-hour session will open your eyes as to what is possible for you in developing your own operations and maintenance career path and for increasing the productivity and effectiveness of your operations and maintenance division.

Public Works Stormwater Summit: Operations & Maintenance
This session features case studies on best practices for the operations and maintenance of stormwater management programs.

Trending Technologies/Roving Reporter

Trying to keep up with the latest and greatest #trendingtech in public works? You're in luck! APWA is highlighting a new trending technology by way of our Talking Top Tech webinars, Roving Reporter Education Series, and new resources and programs. You can even share your own Roving Reporter videos on social media using #APWARovingReporter.

Unmanned Aircraft Systems (UAS) Toolbox
Unmanned Aircraft Systems (UAS), commonly referred to as drones, was one of APWA’s Top Trending Technologies in Public Works for 2018. APWA has created a variety of educational offerings about UAS and compiled them in this toolbox.

LiDAR Toolbox
Three types of Light Detection and Ranging (LiDAR) equipment will be presented in the Toolbox: Mobile, Stationary, and Aerial.

Career Development/Workforce

Leading From the Frontlines: Training leaders in the field with the Public Works Academy (2018 APWA Reporter article)


CPII logo

Certified Public Infrastructure Inspector (CPII)
For individuals who inspect the construction of public infrastructure and facilities and other types of construction work and materials to ensure compliance with plans and specifications.

Exhibitor Showcase

Check out the Exhibitor Showcase to find the best resources for public works, as well as informational videos and product information. Be sure to vote for the Best New Product and learn from subject matter experts in the Technology and Exhibitor Solutions Theaters!

Visit the Exhibitor Showcase

Thank you to our Welcome Sponsor:

Publication Highlights

Each month two to three publications or products will be highlighted from the APWA Store corresponding to the monthly technical area.

APWA Red Book on Qualifications-Based Selection Guidelines
Is it quality or low bid control your agency's decisions when contracting for engineering and architectural consultants? APWA's Red Book discusses the case for qualifications-based selection (QBS) and teaches readers how to conduct interviews, evaluate candidates, formulate and manage contracts for professional services.The Red Book has been one of APWA's most widely used publications of the last 25 years.

Public Works Administration: Operations
APWA’s new “Blue Book,” a companion to Public Works Administration: Supervision and Management, focuses on the external environment of public works with such issues as finance, law, and fundamentals of government. It also includes an overview of public works operations and concludes with one of the most important aspects of public works leadership—creating the future.

This book includes a look at strategic planning, systems thinking, policy development, and other vital forward-looking techniques.

This book supports APWA Public Works Institute Units 6-11. 

Public Works Administration: Supervision and Management
This successor to APWA's 2008, highly successful Public Works Administration expands on a subject only minimally covered in that book—the management of people. It is no longer enough for a public works leader to be technically competent. Successful public works managers and supervisors also must have the ability to lead, manage, inspire, and communicate. This publication—the "Yellow Book"—discusses supervisory techniques; delves into basic management, communication, and leadership skills; and considers dimensions of community service and customer orientation skills.

This book supports APWA Public Works Institute Units 1-5.

Committee News

The new Operations and Maintenance Task Force as a subset of the Professional Development Committee will develop a strategy focusing on:

  • Ensuring that qualified candidates are available to fill operations and maintenance positions.
  • Identifying APWA’s role in providing training and resources to operations and maintenance staff.
  • Highlighting operations and maintenance training programs currently offered by APWA chapters across the country.
  • Spotlighting Public Works Academies and providing open forums for idea exchanges.
  • Developing a framework for chapters to develop their own training programs and/or Academies.
  • Enhancing collaborations with partners like the National Local Technical Assistance Program Association (NLTAPA) and Local Technical Assistance Programs (LTAPs).