Supervision Techniques to Solve Common Problems

Are you new to the Supervisory ranks? Having issues with supervising employees due to re-organizing or re-structuring of your department? Just frustrated with your "problem" employee?

This presentation will offer ideas to help you work through these issues. Rest assured, other supervisors are experiencing similar problems. The panelists will offer suggestions on various techniques for solving problems that are common to most departments and employees.

Jeanne Nyquist, President, Nyquist Associates, Portland, OR
Bill Pugh, Public Works Director, Sumner, WA; Jerry Way, Director of Transportation, Sacramento, CA
Tammy Donohue, Public Works Human Resource Manager, Eugene, OR
John Newton, Division Director, TMD, Hillsborough County, FL


MP3 Download  (38 MB file, approximately 90 minutes of content)

originally released January 28, 2010