Membership and Chapter Support Team

Most APWA and CPWA chapters are run by volunteers.  The membership and chapter support team at APWA is ready to assist chapters and branches with day-to-day issues and to serve as a link between the national headquarters and the chapter/branch.  Wondering who to contact?  Here’s a brief explanation of each person’s key responsibilities.  They can be reached by email to chaptersupport@apwa.net or by calling toll free at 800-848-2792 (or 816-472-6100).

no photo availableController
  • Analyzes chapter and branch financial reporting in order to meet compliance guidelines
  • Fulfills chapters' and branches' requests for certificates of insurance
  • Reviews contracts for chapters and branches
  • Files state business registrations and annual reports, including state charitable business registrations
  • Files and monitors state and provincial taxes
  • Files and monitors Federal tax reporting

Tammy BennettTammy Bennett, Director of Membership and Engagement
  • Oversees the creation and implementation of strategies to support membership recruitment, engagement and retention efforts.
  • Leads the department staff who provide direct services to members and chapters
  • Facilitates strategic planning and leadership development programs for chapters and branches.
no photo availableJill Wilbeck, Chapter Relations Manager
  • Specializes in providing focused support to APWA chapters
  • Staff liaison to the Council of Chapters
  • Coordinates and provides chapter leader training, chapter capacity building and development
  • Works with chapters on data and reporting to support growth and retention


Brad PattersonBrad Patterson, Membership Development Manager
  • Develops and implements membership recruitment efforts, tools and resources for APWA from a national perspective
  • Identifies membership opportunities and strategies to connect with new markets and groups
  • Staff liaison for the Young Professionals Committee
  • Membership communications, such as Chapter Leader In the Works
 
Rhonda WilhiteRhonda Wilhite, Awards and Chapter Relations Associate
  • Provides support to chapter leaders in addressing inquiries and managing Chapter Leader Resources website and community
  • Coordinates the promotion, nomination and selection process for APWA national awards program
  • Works with chapters to support local awards program efforts and chapter-to-chapter mentoring