Contact Us

APWA Offices

Kansas City, MO

1200 Main Street, Suite 1400
Kansas City, MO 64105-2100
Phone: (816) 472-6100
Fax: (816) 472-1610
Toll-Free: (800) 848-APWA

Washington, DC

25 Massachusetts Ave NW, Suite 500A
Washington, DC 20001
Phone: (202) 408-9541

Kansas City Staff

Education & Credentialing

Katherine Anderson
E-Learning Specialist

Brandon Atchison
Conference Education Manager

Rita Cassida
Education Manager

Deanne Cross
Associate Director of Education

Lucretia Haley
E-Learning Specialist

Matt Harper
Education Manager

Tracy Holland
Accreditation Manager

Phyllis Muder
Senior Manager of Certification and Career Programs

Celeste Ortiz
Education & Credentialing Coordinator

Becky Stein
Director of Education & Credentialing

April Wardlow
Credentialing Associate

Executive Offices

Scott Grayson
Chief Executive Officer

Julie Bebermeyer
Chief Operating Officer

Teresa Hon
Senior Board Operations & Governance Manager


Jay Cook
Senior Accountant

Mary Knollmeyer
Director of Finance

Lorri Roth

HR & Office Services

Tracey Denniston
Office Services Associate

Matt Rodriguez
Fulfillment Associate

Information Technology

Derek Albertson
Sr. Manager of Network Services

Gopi Madala
Web Developer

Mike Olin
Web Developer

Shah Rahman
Sr. Web Development & System Architecture Manager

Marketing & Communications

Sam Carlson
Web Content Manager

Kevin Clark
Editor, APWA Reporter

Bailey Dickman
Digital Marketing Specialist

Kelly Meyer
Multimedia Specialist

Jared Shilhanek
Director of Marketing & Communications

Jill Thompson
Senior Graphic Designer


Lysa Byous
Meeting Planner / Exhibit Manager

Diana Forbes
Director of Meetings

Brenda Shaver
Senior Meetings Manager


Tammy Bennett
Director of Membership & Engagement

Shannan Pfeiffer
Member Services Manager

Christine Robinson
Member Services Specialist

Jill Wilbeck
Chapter Relations Manager

Rhonda Wilhite
Awards & Chapter Relations Associate

Washington, DC Staff

Government Affairs

Michael Altman
Government Affairs Manager

Andrea Eales
Director of Government & Public Affairs

Jeff Finegan
Government Affairs Associate

Mark Shade
Government Affairs Media Manager

Marty Williams
Government Affairs Manager

Sustainability & Canadian Government Affairs

Anne Jackson
Director of Sustainability & Canadian Government Affairs