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Public Works Operations Manager job in Kent

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Organization:  City of Kent
Job Category:  Other
Job Type:  Full Time
Country:  USA
State/Province:  Washington (WA)
City:  Kent
Post Code:  98032
Salary and Benefits:  $99,888- $121,620 annually; D.O.Q.

Applicants must apply via the City of Kent website.  A cover letter, resume, and responses to supplemental questions found on the City's job announcement are all required in order for an application to be considered complete.


Under the direction of the Director of Public Works, manage, plan, organize, and coordinate the operations and activities of the Operations Division of the Public Works Department; train, supervise, assign, and review the work of assigned personnel; assure efficient and effective functioning of the Public Works Operations Division.

Work is characterized by management, administrative, and supervisory responsibilities for the organization, including directing and evaluating the operation of the Operations Division. The incumbent provides overall planning, budgeting and management of the Operations Division including the Administration, Water Supply and Distribution, Street and Signage Maintenance, Wastewater and Storm Water Collection, Vegetation Control, Fleet Services, Utilities Technical Support and General Warehouse Sections; and carries out supervisory responsibilities in accordance with the organization’s policies and procedures as well as applicable laws. Duties and responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; resolving problems; recommending terminations as appropriate; and setting division policies and goals.

Work is performed under managerial direction. The supervisor provides the incumbent with assignments in terms of broad practice, precedents, policies, and goals. Work may be reviewed for fulfillment of program objectives and conformance with departmental policy, practice, and/or objective.


Plan long and short range goals for the Operations Division and provide leadership to achieve the goals.

Oversee, monitor, evaluate, and correct the division’s on-going performance and provide organizational and management direction.

Develop division wide policies and procedures for office, field, and personnel issues;

review and resolve labor grievances and issues; participate in the labor contract negotiation process.

Monitor Budget expenditures from all sections of Public Works Operations.

Conduct regular staff meetings with Public Works Operations management team.

Develop overall division financial, organizational and human resources planning; and make recommendations to Public Works Director for adoption and implementation.

Prepare and conduct quarterly performance and recognition events.

Interview, train, and hire employees; plan, assist, direct, and evaluate work in progress and upon completion; appraise performance; recommend promotion and disciplinary actions; address complaints; resolve problems; approve/schedule sick leave and vacation time; and recommend terminations as appropriate.

Serve as technical advisor to the Public Works Director, on matters of policy, practice, and impacts of regulations relating to area of responsibility.

Communicate and provide information to City personnel, outside agencies, and the public regarding the Operations Division programs and practices, etc.; respond to a variety of inquiries and complaints as needed.

Prepare an Annual Work Plan as required by the Public Works Director for the major accomplishments and projects for each Budget Year relating to the strategic plan and goals of the City and Department.

Become familiar with, follow, and actively support the vision, mission, values, and behavior statements of the department and the City.


Perform related duties as assigned.



Current trends, principles, and practices of Public Works operations and maintenanceMunicipal public works administrationMunicipal budget preparation and administration techniquesMethods, equipment, and materials used in Public Works operations and maintenanceModern office equipment and procedures including, but not limited to, the use of a personal computer and applicable softwareOral and written communicationsInterpersonal skills using tact, patience, and courtesyModern management and supervisory theories, principles, and practicesApplicable federal, state, and local laws, codes, regulations, and ordinancesTechnical aspects of field of specialtyModern research methodsMunicipal organization structure, policies, procedures, practices, and objectives


Communicating orally and in writingEffectively using interpersonal skills in a tactful, patient, and courtesy mannerEffectively organizing and expressing ideas through use of oral and written communicationsCorrect English usage, grammar, spelling, punctuation, and vocabularyMaintaining records and preparing reportsPreparing and delivering oral presentations to diverse groupsApplying principles and practices of administration, supervision, and training including, but not limited to, hiring, training, directing, evaluating, and disciplining assigned staffOperating the Financial System


Manage, supervise, and motivate assigned employeesWork independently and make decisions within broad guidelinesEstablish and maintain effective working relationships with co-workers, elected officials, managers, supervisors, employees, and the publicEvaluate program policy and practices; define problem areas; develop and direct policy and practices to improve operationsDemonstrate positive and effective interaction and communication with individuals of diverse occupational and social-economic backgroundsWork effectively on several projects concurrentlyRespond to inquiries or complaints from personnel, regulatory agencies, or the publicCompose, proofread, and edit general correspondence, routine reports, contracts, grievance responses, division policies and procedures, etc.Read, analyze, and interpret technical journals, financial reports, legal documents, operating and procedure manuals, general business periodicals, professional journals, government regulations, etc.Speak effectively and present information before groups of employees, managers, or officialsAdd, subtract, multiply, divide; computer fractions, ratios, percentages, proportions; draw and interpret graphs and charts; apply these concepts to practical situationsDefine problems, collect data, establish facts, and draw valid conclusions; apply common sense understanding to solve practical problems


Education: Bachelor’s degree in Civil Engineering, Environmental Engineering, Public Administration or related field; and

Experience: Six (6) years of increasingly responsible Public Works operation and maintenance including utilities and roadway design and construction management experience; and a minimum of four (4) years in a management/supervisory capacity in this field.

Or: In place of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual’s knowledge, skill, and ability to perform the essential duties and responsibilities listed above.


Valid Washington State Driver’s License, or the ability to obtain within thirty (30) days of employment


Typical business office machinery and equipment used include, but are not limited to, personal computer, telephone, fax and copy machine, calculator and projector.

The incumbent may also be required to operate a City vehicle to drive from site to site.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle and feel; talk; and hear. The incumbent may occasionally lift and/or move up to 50 pounds with or without assistance. The incumbent is occasionally required to stand; walk; climb or balance; and stoop, kneel; and reach with hands and arms.

Specific visions abilities required by the job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.


Work is performed in an office environment and an outdoor field environment. The noise level in the work environment is normally moderate in the office and loud in the field. The incumbent may be exposed to individuals who are irate or hostile. The incumbent is subject to driving to various locations to inspect or review projects.

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