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Education and Training Resources
  • Strategic Communication: Capitalize Your Learn how to develop and implement a proactive communication strategy that will reflect positively on your agency. You’ll be able to respond with confidence and authority to hard-hitting or hostile questions and address city council members and the public in an informative and persuasive manner.
  • The Urban Forest - Preserve and Protect Trees are part of your infrastructure; they should be protected and preserved, and be a component of your overall emergency management plan. Gather tips on how to create an emergency response plan for your urban forest. Hear methods for tree preservation during construction projects and before and after severe weather events.
  • Construction Inspection Certificate Workshop The Construction Inspection Certificate Workshop is for new and potential recruits to the profession and serves to enhance the skills of those already in the role of a construction inspector. This workshop offers the latest information in the construction inspection industry, packed full of useful, practical techniques and real-world examples.
  • Indoor Air Quality with a Focus on New Technologies in HVAC New technologies offer higher indoor air quality (IAQ) and better energy efficiency which translates to healthier air and cost savings over time. This program focuses on HVAC in public facilities that may be improved by retrofitting or add-ons.
  • Work Zones – Safety First This program will focus on setting up, maintaining and dismantling work zone areas; procedures for employing daytime vs. nighttime operations; new retro-reflectivity regulations that will impact work zone signage.
  • Work Zone Safety Beyond Cones and Barrels Learn some key steps to determining how short-term work zone safety areas should be set up including what situations warrant a flagger, when to close lanes down, and whether or not to route a detour.