The Public Works Institute template was designed to address the supervisory and management needs of current first-line supervisors and up, and those individuals aspiring to be better leaders and supervisors.
   
National approval is based on participants receiving instruction in the 11 core units shown below. Institutes have the discretion to decide what content to deliver from a range of topics listed under each core unit. It is not required that Institutes cover all topics under each core unit, but consider the topics as a guidance tool. Local, regional and state responsibilities may warrant additional sub-units be included by the Chapter. The PW Institute Template will continue to meet the Donald C. Stone (DCS) Level 1 Public Works Supervisor (PWS) and Level 2 Public Works Manager (PWM) authorized institute completion requirement.
  
APWA Public Works Institute (PWI) Template – Effective January 2014
    
Unit 1: Supervisory Techniques and Skills
  • Role of the supervisor
  • Selecting new employees
  • Training new employees
  • Motivating employees
  • Problem employees
  • Performance feedback
  • Managing Workplace Stress
  • Time management
  • Conflict management
  • Organizational culture
  • Workplace safety
  • Effective crew scheduling
  • Labor management relations (non-union)
 
Unit 2: Basic Management Skills
  • Basic management skills
  • Delegation and empowerment of employees
  • Understanding of line-staff roles and relationships
  • Basic organizational design
  • Introduction to public works process
  • Information and records management
  • Creating action plans
  • Maintenance management systems
  • Negotiation skills
 
Unit 3: Communications Skills
  • Conducting effective meetings
  • Formal and informal business communication (including listening skills)
  • Business letters
  • Report writing
  • Presentation skills
  • Understanding generational differences
 
Unit 4: Leadership Skills
  • Leadership core competencies
  • Leadership styles
  • Team development
  • Ethics
  • Defining excellence
  • Developing a Personal Leadership Strategy
  • Embracing and Executing Change
  • Creating a Learning Organization
 
Unit 5: Community Service/Customer Orientation Skills
  • Customer service
  • Dealing with internal and external customers
  • Community diversity and service
  • Public relations
  • Media relations
  • Social media
 
Unit 6: Impact of Law on Public Works
  • General legal issues
  • Employment law
  • Liability and Public Works
 
Unit 7: Fundamentals of Government
  • Historical foundation/value of Public Works
  • Forms and functions of local governments
  • The regulatory process
  • Roles of local, state, provincial, and federal legislative – executive bodies
  • How Public Works fits into local government
 
Unit 8: Finance
  • Finance and budgeting
  • Alternative funding strategies
  • Asset management
  • Purchasing/inventory management
 
Unit 9: Resource Management Skills
  • Creative decision making
  • Basic project management
  • Contracting/bidding
  • Consultant management
  • Organizational self-assessment
  • APWA Accreditation
 
Unit 10: Overview of Public Works Operations
 Provide broad understanding of public works operations and how they are integrated. Recommended reference: APWA’s Public Works Management Practices Manual
  • Transportation
  • Right-of-way/utility/one call
  • Solid waste management
  • Emergency management
  • Facilities and grounds
  • Potable water
  • Wastewater
  • Stormwater/flood management master plan
  • Engineering and technology
  • Equipment and fleet management
 
Unit11: Creating the Future
  • Strategic planning
  • Policy development and implementation
  • Creating and growing sustainable communities
  • Leveraging resources with other entities
  • Systems thinking within Public Works
  • Data based decision making in Public Works
  • Succession planning