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[Larger Image] PB.XBBP [Table of contents] Benchmarking for Best Practices in the Public Sector This is a unique practical guide that shows public officials and administrators at all levels of government how to identify best practices and implement them. The authors go beyond abstract concepts to bring benchmarking to life, with real case examples from federal, state, and local governments. It includes what benchmarking is and how it differs in the public sector, six criteria for selecting a program or process to be benchmarked and more! Author: Patricia Keehley, Steven Medlin, Sue MacBride & Laura Longmire Publisher: Jossey-Bass Publisher ISBN: 0-7879-0299-3 Pages: 272 Year: 1996 Availability: Currently out of stock Usually ships in 24 hours   Members: $45.00 Non-Members: $50.00 Notify me when in stock Member: $0.00 Non-Member: $0.00 VIEW CONTENTS View all APWA Exclusives. View all Best Sellers View all new products. View all featured products. View all specials. (While quantities last)

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