Sponsored by APWA’s Solid Waste Management Committee The City of Phoenix, Arizona, is working to better understand raw data captured through its daily solid waste operations and to use it to make sound business decisions. Using business intelligence (BI) to streamline data from multiple sources, they are able to maximize the return on their investment and enhance customer service.
Learning Objectives:
1. Develop a plan to incorporate business intelligence (BI) into an organization's business processes.
2. Discuss the importance of turning data into actionable information.
3. Determine an agency's need for streamlining data and accurately interpreting the data into actionable business decisions.
SPEAKERS:
John A. Trujillo
Acting Director of Public Works, City of Phoenix, Phoenix, AZ
Contributor(s)
John A. Trujillo