APWA accreditation
Neil Nyberg
Chair,
Accreditation Council
Public Works agencies interested in continuous improvement
have a powerful tool in the form of the APWA self-assessment process.
Self-assessment allows an organization to compare its policies and
procedures with nationally recognized management practices assembled and
validated by APWA over the last fourteen years. Accreditation is a public
recognition of an agency which, having completed self-assessment, decides
to demonstrate compliance with APWA recommended practices via a site visit
and evaluation.
Self-evaluation and accreditation continue to gain
momentum following the third and latest edition of the APWA Public Works
Management Practices Manual, published in August 1998. Sales of the
Management Practices Manual totaled 304 in 1999.
Self-assessment
software was purchased by 137 agencies, and 88 editions of the process
manual were sold. Self-assessment workshops were held at Monterey (March
1999) and Denver (September 1999). A user group focused on the new
practices manual at the Denver 1999 Annual Conference.
At present,
12 public works agencies are carrying out self-assessments. Some agencies
may apply for an accreditation site visit. There is a healthy consultation
among candidate agencies and the three currently accredited sites. As site
visits accumulate, effective methods of record management, practice
presentation, and site review techniques are identified and communicated
to agencies in the pipeline.
The current forecast is for three
site accreditation visits in 2000, with two current re-accreditation
visits planned.
The Accreditation Council has examined graphic
recognition symbols (logos) for accredited agencies and has reviewed the
availability and training requirements for site evaluators. Two regional
workshops have been conducted at San Diego, CA (March 7) and Wenatchee, WA
(April 18), with three others scheduled at Charlotte, NC (June 4);
Louisville, KY (pre?Congress, September 9); and Worcester, MA (October
17).
For more information, contact Neil Nyberg at
nnyberg@city.coquitlam.bc.ca, or access APWAs self-assessment web site at
www.apwa.net/education/edu-3201.htm.