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EDUCATION SESSIONS
Canadian National Water and Wastewater Benchmarking Initiative Monday, September 10, 2007
2:00 p.m. - 2:50 p.m.
Room 216AB You cannot improve what you do not measure. Thirty-five Canadian municipal water, wastewater, and stormwater utilities have participated in a benchmarking project to make performance comparisons and guide continuous improvement. Learning Objectives:
By attending this session, participants will be better able to: - Describe why process improvement must be guided by measurements.
- Determine effective water and wastewater measurements.
- Explain why people and processes are more important that automation and computerization.
SPEAKER: David J. Main
Director of Asset Management, AECOM, Burnaby, BC
 | Water / Waste Water |
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