Have there been misunderstandings in your agency resulting from communications between men and women which impede effective communication? Whether it be a misunderstanding either from the language used or the style of communication, oftentimes the mistake is in assuming people will behave according to a pattern or preconceived stereotype.
Learn how to change your communication and management style to accommodate individuals without talking about differences, being inclusive without labeling. The result of this discussion should be some tips for male and female managers to encourage discussions with your staff about “what to do” and “what not to do” when communicating and managing diversity in the workplace.
Presenter: Donal F. Hartman, Jr., J.D., LL.M. Program Director, School of Graduate and Continuing Studies, Norwich University
MP3 Download (approximately 60 minutes of content)
originally released October 28, 2010