Chapter Support Team

Most APWA and CPWA chapters are run by volunteers.  The chapter support team at the national office is ready to assist chapters and branches with day-to-day issues and to serve as a link between the national headquarters and the chapter/branch.  Wondering who to contact?  Here’s a brief explanation of each person’s key responsibilities.  They can be reached by email to or by calling toll free at 800-848-2792 (or 816-472-6100).

Christina Carter - no photo available
Christina Carter, Chapter Accountant
  • Analyzes chapter and branch financial reporting in order to meet compliance guidelines
  • Fulfills chapters' and branches' requests for certificates of insurance
  • Reviews contracts for chapters and branches
Justina Cox
Justina Cox, Senior Compliance Manager
  • Files state business registrations and annual reports, including state charitable business registrations
  • Files and monitors state and provincial taxes
  • Support related to risk management, legal matters, and insurance compliance
Brad Patterson
Brad Patterson, Chapter Relations Manager
  • Strategizes with chapters to focus on membership recruitment and retention efforts
  • Staff liaison for the Young Professionals Network, the Student Outreach Network, and the Council of Chapters' Public Works Leadership for the Future Committee
Brian Van Norman
Brian Van Norman, CAE, Director of Chapter Relations
  • Oversees the delivery of chapter capacity development resources to APWA's 63 chaptres and more than 90 branches
  • Facilitates strategic planning and leadership development programs for chapters and branches
Sharica Ware
Sharica Ware, CAE, Chapter Relations Manager
  • Staff liaison to the Council of Chapters and Council Steering Committee
  • Manages chapter-to-chapter mentoring resources including the Chapter Leaders Exchange Webinar series
Rhonda Wilhite
Rhonda Wilhite, Awards and Chapter Relations Associate
  • Provides support to chapter leaders in addressing inquiries and monitoring Chapter Leaders Resources Community
  • Coordinates the promotion, nomination and selection process for APWA national awards program
Ashley Wilson
Ashley Wilson, Senior Web Services Manager
  • Supports chapters in usage of the Chapter Website Template provided by APWA national